Address: Mumbai City, Maharashtra, 400016 | Website: www.magicholidays.info |
I take membership of magic holidays on may 2015 from mr. Dinesh prajapati ([protected]). Membership fee is rs.169300/- for 25 years.
He told me to pay 10% down payment i. E rs.16930/- and remaining amount in installment of rs.4241 for 48 months.
As enrollment offer they provide me credit voucher of rs.5000/-, 3n4d & 2n3d complimentary package and cash back worth rs.3500/-
He told me to use complimentary package and experience the service if its not satisfactory then cancel it and they will refund amount. He also confirm that they will not take installment amount until i use the complimentary package and want to continue the membership.
Unfortunately they send ecs and collect the installment amount directly from my bank account without informing me. After that i want to cancel the membership and i request for it so many times but they asked me to use the package.
I use their 2n3d package on jan 2016 and got worst experience. I want to cancel my membership and want my money back but they informed me that money is not refundable. Now they don't reply of my phone calls or emails also they can't provide the services of the package. Their surat branch is also closed from where i take the membership. I called so many times at their mumbai office when i told my membership no they disconnect the call
Please help me to get my amount back. Was this information helpful? |
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