[Resolved]  Magic Holidays — Substandard Properties

In last 8 months, I have visited couple of magic holiday's properties: Ooty and Kodaikanal. Both were horribly messy rooms and leaky bathrooms., worst of meals and what else.. nothing good to highlight. I booked Kodaikanal for 3 nights but checked out after one night. Not sure, how they can fix this if they dont have good properties. I am thinking to close my account though I have already paid more than 50%. And not used 10% of services. But I would prefer to save remaining 50%.