Magzter India — Not able to access site even after making 3 years payment

Hi,

I renewed my subscription for 3 years then the same is not reflected and am not able to browse and it's asking me to again subscribe.

Transaction Date : 24-May-2021
email Address : geo.v.[protected]@gmail.com
Bank Transaction details : BIL/ONL/[protected]/MAGZTER DI/11016750
Logged a ticker : Case #: 512668

Got email from Magzter that the gold subscription is received then not able to browse

Thanks,
Geo