Mahadiscom / MSEB / MSEDCL — Meter Faulty and not getting rectified for years

Ramesh 1961

from Pune, Maharashtra

Sep 11, 2022

Address: Senapati Bapat Rd, Range Hill Corner, Jawahar Nagar, Shivajinagar, Pune, Maharashtra

My MSEB house meter is :[protected]. I have registered atleast 6 complaints over last 2 years on faulty meter and visited the MSEB Office in SB road many times.
The people in the office try to do some rectification and report that the meter is OK and after 4 to 5 months gain start sending the Faulty meter bills. This is going on for over 2 years.
Now again for last 4 months the meter reading is coming as faulty and also they report that they do not have any new meters. The billing is also very high.

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Comments

_mp_

Sep 16, 2022

I have been requesting customer care to send technician to remove electric joint which is just above our main entry and we have faced sparks 2times today. Thanks to your pathetic service every time I got answer as we are forwarding your complaint on priority basis and no one visited and resolved the issue. I feel you guys must be waiting for some misfortune to happen. Also, I got an answer as we take 4 hrs to process the complaint however it's been more than that then too no response. What a wonderful service you are providing to the customer.