Mahadiscom / Mseb / Msedcl — new meter connection pending since last 3 months

Address: Near, Maharashtra Vidhyut Department Quarters, Fursungi, Maharashtra 412308, Pune, Maharashtra, 412308

It has been 3 months since i have raised new connection request. I have been following up with phursungi-pune office person, customer care over phone and even on email, but still after multiple visits and calls they are not acting.

1) why it is getting late to get a new connection?
2) they have been saying that i will get connection in 2 days since last 1 month.