Mahanagar Telephone Nigam [MTNL] — plan change for my mtnl landline number

Dear sir,
I have submitted my request for change of my landline plan for number[protected] from bb-800-8m-combo to basic plan+economy plan of rs 399, on 24/06/2020 at vashi mtnl csc. Also i have submitted the accessory (My modem) to the same office on 24/06/2020. The acknowledgement copies of both the documents are enclosed herewith.
Please be informed that inspite of my submitting the request and the accessory to mtnl csc vashi and further giving confirmation telehponically to shri satish gokhale of vashi mtnl csc, my current bill for the billing period of 01/07/2020 to 31/07/2020 has been billed as per the old plan of bb-800-8m-combo.
Kindly look into the matter, get my plan changed as per the request furnished. The corrected bill may be sent to my email id for me to pay the same within the due date.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
 
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My landline No. is[protected] and want to change my current plan
pl. call [protected]
My landline No. is[protected] and want to change my current plan
pl. call [protected]
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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