Address: flat no 76 2nd floor shakti khand 4 indirapuram, Ghaziabad, Uttar Pradesh, 201014 |
My xuv 3oo purchased on[protected] months) with mahindra shiva auto cars india pvt. Ltd. Manufacturers pvt ltd (Mahindra dealers) suddenly stopped moving in the middle of the road. After some time, i managed to put the vehicle in 1st gear & parked on the side of the road. The vehicle was towed to the nearby mahindra workshop, 'p. P. Automotive pvt. Ltd. At sonipat' and p. P. Automotive mahindra dealer said that the clutch & flywheel are damaged and need replacement. The total cost quoted was around rs 30000 (Thirty thousand rupees) (Please find the quotation attached) and asked me to pay. My vehicle is still under guarantee. Even though the vehicle is done only 28500 km, they say this is not due to manufacturing defect! I have already raised a complaint calling [protected] (The guy said that i will get a call from area manager of mahindra in one day time). Unfortunately i am one of the earliest owners of mahindra xuv3oo and bought the car without waiting for the users feedback and got carried away with the looks.
Now, if these are the problems that i have to face in the first 10 months of purchasing a brand-new car i really wonder what sought of issues i should be facing in a few months, i am completely depressed and feel like i have been cheated 12 lacs.
My registration no. Mh15gr6447
Chasis no. Ma1nm2et1k2c58397
As, the car is in warranty i am getting service, but what after that?
Within 10 months having hiring a professenal driver i have gone through this manufacturing defect problem. As a new car holder after spending 12 lakh rupees, how can anyone expect these kinds of issues in a car?
So, i request you to take some action, and exchange a new car of same model (Latest modified). Waiting for your positive response.
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