| Website: Infinity AutoLinks, Mahindra dealer |
Hello,
We had booked a vehicle with infinity autolinks pvt. Ltd., vikhroli
1. Note that we had booked the vehicle (Mahindra tuv t6) on february 8th' 2017 by paying booking amount of rs. 10000/-.
2. As regards the car loan, we had informed mr. Jitesh that we will be trying for a loan with our banks, syndicate bank and will get back to him to proceed further.
3. After speaking with our bankers, we decided against buying the vehicle and informed mr. Jitesh, he provided us with the email id (Sales. [protected]@infinityautolinks.co.in) to proceed with the cancellation of the booking.
4. We had then sent a mail at that email id, which promptly returned back, hence after checking the email id on your website, removed the words (Co) from the email id and sent the mail on 12th march' 2017.
5. We had informed mr. Jitesh verbally on phone as well about the cancellation and he had assured us that he will send us a refund within a week.
6. Inspite of repeated request to send us the refund, mr. Jitesh went on dilly-dallying and today (5th may' 2017), he said that he will send us a refund of rs. 7000/-. When we asked him why rs. 3000/- was deducted? He said, its for the process
7. We would like to know what process was done, when we had specifically asked him to wait as we needed to speak with our bankers.
8.in fact, infinity autolinks owes us rs. 10000/- + the interest generated for the 3 months the cheque was kept with infinity.
9. We had tried got in touch with mr. Sarvesh (Manager at infinity autolinks), who has not been picking up calls.
10. This is sheer extortion. Please help us in getting back our full refund
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