Mahindra And Mahindra — Mahindra Thar/ Huge loss done to the Android system of vehicle by service people during the service.

I'm Manish Handa, resident of city Hoshiarpur. Yesterday I had appointment of the service of my Vehicle, Mahindra Thar. While the service was going on, one of the persons doing service broke the Android which was installed inside the vehicle. It was a big loss for me and my Vehicle also, the stress and disappointment I've suffered due to it is immeasurable. When I asked to replace the Android screen, at first, in order to take the money, the manager agreed to get it replaced with a new one, but when I paid the whole amount, they started showing their tantrums and asked me to wait until next day. They were even offering me 3, 000 as a compensation for the loss of 14, 000. When I got there today as per their promise to replace the Android system, they refused to do it. This is the act of shame and disappointment in the name of company. Such disgraceful act can never be expected from such a huge name.
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Mahindra And Mahindra customer support has been notified about the posted complaint.
Mar 31, 2022
Updated by Mann Handa
These people are really conmen. They've tortured me to no end. Yesterday in the afternoon, after multiple complaints, they agreed to get the damage fixed and got the Android system fixed, but afterwards, they made another bill in my name for no reason. I paid the whole amount a day prior and had no dues. They restrained me from going outside and harrassed me saying that I won't be given the exit without the payment. I paid approximately 14, 500/- Rupees a day prior, and when they got the screen exchanged, they further made a fake bill of 8, 200/- Rupees with the previous day's date on it. It was clearly fraud. But they threatened me and harrassed me to no end. I was there till 7:15-20 pm in the evening without having even a glass of water. I was forced to pay the amount as they were not letting me exit. These goons deserve strict action and punishment, especially the Senior Manager Naresh Kumar and Relationship Manager Damandeep, otherwise they will keep on doing such acts full of disgust and will keep on looting innocent people.
 
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