Mahindra And Mahindra — Regarding your policy regarding insurance company icici lombard

Address: Near nilkamal cinema, khargone road , Sanavad (dist khargone)

Dear Mahindra group
My car( MP 10 CA 7715) got damaged by unknown vehicle, due to which my cars front bonat and other things got damaged. For which I took my car to Mahindra Ahuja indore for repair under insurance (icici lombard) which is sold to me at under your roof (Mahindra Ahuja indore) . At the time of selling insurance...I was told that ...if any damage occurs to your vehicle ...full cover of charges will be given by insurance company except the processing fees... But this time they charged me processing fees + some consumables (which should be covered in my insurance) + salvage + 50% of painting charges (RS 5664)..so total I have to pay Rs 7741. My concern is that ...in under your roof someone is selling insurance and saying me that no charges will be charged except processing fees ...and then charged you for painting charges...then it is totally fraud...your company promoting frauds... So can your group can reply me about this or can take necessary action on this ???

Thank you