| Address: Thane, Maharashtra, 400612 |
Dear Sir, Madam,
I am writing this letter to complain you about the services which are unavailable.
I, Fazal Amin owner of Mahindra scorpio 2013 mhawk model MH 04 GE 8688. As per initial agreement the company should give me back and forth services, which is my car to be reguraly serviced on time. Initially, the services were ok in the beginning but in last few month the services provided by your mahindra global gallery Thane was unsatisfactory as i have paid a handsome amount for extented warrenty also and as you being an automotive gaint in india is so unprofessional.
Most importantly my service is overdue and i have been looking for servicing my car in your thane outlet but got to know they no longer exist, is this what your customer service or care what you say is ?? i would appriciate if you take a strict action against it and get my car serviced in a day as i am a frequent traveller and will be travelling to chennai with the same car very soon.
Your company has a good reputation with the customers. And as an old customer, it is my personal request to you to take necessary actions against the issues personally to improve the services. If the issue is not resolved, then I have to go for some other car service company and at the worst will return the car back to your company.
If you require any further details please contact me on my hand phone no.
Attached is my extented warrenty copy
Yours faithfully,
Fazal Amin
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