| Address: Faridabad, Haryana, 121003 | | Website: CAR - TUV300 |
We had purchased tuv300 in the month of march 2017 from sterling mahindra - faridabad, the complete insurance was provided by the company in price value only. Mr car is accedented on 06th july, and given the car same day to your authorised dealer - haryana automobiles - sec-9 bye pass road faridabad, for repairing. As they had confirmed me today dtd. 12/07/17 that the insurance is done by the out side insurance co. And the amount has to be paid by me to haryana motors and we have to claim the amount to insurance company myself. Pls confirm when we had purchased the car from you along with insurance why should i will pay the amount from my pocket. And why can't this amount directly claimed by mahindra to insurance co.
Also when i purchased my car i was told that the insurance will be provided 0 depth. Where we have come to know that this insurance is not 0 depth. And only few amount will be paid by the insurance com. Why we have been kept into dark at the time of purchasing the car, and who will be responsible for the problem for which i am suffering because of your authorised dealer sterling mahindra from which i had purchased this car.
Awaiting your prompt reply.
B. Rgds,
Dhirendra kumar
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