| Address: Mumbai City, Maharashtra, 500056 |
Respected sir,
Without any option left and no way to go for help am writing this email with a hope that you will help me in getting my mental peace back. I have purchased a mahindra xylo in the month of December 2014 from VVC Mahindra Kondapur, Hyderabad. I have taken finance from Mahindra Finance, after driving the vehicle for 400kms vehicle started troubling me by showing OBD lite, and the temperature drops to COOL and all of a sudden to HOT and cuts of the Ac of the vehicle. I have taken this vehicle as a taxi plate and its running with dot cabs. When this problem started immediately i have been to the VVC Service Center at hitech city and got the vehicle serviced with a assurance that it was just a sensor which was causing this problem and it has been replaced. From 30th December 2014 till date the vehicle is giving me the same trouble every now and then. When ever i have taken the vehicle to there service center with the problem they have replaced the same sensor always it has happened about 5 times. On 04 September 2015 with the same problem i have given the vehicle at the same service center, after keeping the vehicle for very long time and handed me the vehicle saying that now it will not give me the problem on 11th September 2015, again after driving the vehicle for about 450kms it started giving me the same trouble again with the problem i took the vehicle to the service center and showed them the problem on 19th September 2015. I have not invested my hard earned money to purchase this problem from mahindra. I have asked them if they are going to keep the vehicle with them without solving the problem who is going to pay the EMI every month, already i have due of 4 EMI because of this problem and vehicle being at service center. Sir i need your help in getting this problem solved as am not able to handle this and left with a option to commit suicide as i have nothing left with me to take care of my family needs. Please help me in this regards and help me to get a solution.
Regards,
Mirza Hyder Ali
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