| Address: Mumbai City, Maharashtra | | Website: Mahindra Finance |
I made an online deposit via neft transfer of rs, 50000 on oct 1st for a fixed deposit and tried to follow it up with uploading my kyc documents on line but the website would not work. I immediately sent an email informing them that their website was not allowing me to upload documents and that they should deposit the amount in the account whose details i provided and attached a cancelled check with the email.
On oct 2nd i received an email from mahindra financed a reference no. Fq18g00606 and saying that someone tried to contact me on my cell no. But were unable to and i was asked to call[protected] and speak to a representative. At the same time i got an email informing me that my kyc was in progress!
I called the number and was told that the website is not working so documents cannot be uploaded but someone would visit me and take the documents from me. I mentioned that i am currently travelling abroad and hence my cell is switched off and i am not at home to have someone come collect so it is best that for the moment the money be refunded and i can reinvest when i return. The person asked me to send an email and i informed them i have done so they checked and said yes you have and you have given details so it will be done. This was on oct 3rd 2018. Subsequently i have sent several emails and made calls and i am always told the money will be refunded soon. Once i was told it would be done after oct 8th. It is now oct 11th and nothing has come. I even emailed ms. Sujata pawar whose name appears on the mahindra finance website. No response. I fail to see why it takes mahindra finance 10 days to make a refund when everything is provided. It certainly does not inspire me to invest with the company based on this experience!
Can you please ensure i get my money back! I am sorry i tried to invest with mahindra finance!! Was this information helpful? | 
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