Mahindra Finance — loan repayment

Dear sir,
We have take a auto alfa passanger loan from your company, some installments has failure due to our family matter. As a guardian i told your collection representative mr. Prasant mob.[protected] we are payment the complete loan amount with all dues on 15.09.2017 but for your collection representative mr. Prasant is very rude behave to my family members. He talk with my younger brother and my father by telephone and he is very aggressive attitude and rude language in odia. As a customer i respect your company and your prestigious company but i have not known your company why your company re quirt a rude employee in your prestigious farm.