Mahindra Finance — non punctuality of staff.

Sir. I have visited dharmanagar mahindra finance two times to pay my emi, once on 27.10.2017 and 09.11.2017 both times around 4 pm and both the time i found no cashier and no staff were bothering the customers present there and they were busy making merry making between themselves. After i enquire they inform me that the cashier is busy having his lunch. I regret taking my loan at mahindra finance. Hope next time i will bother this company and also inform my close and known people not to bother this company and especially mahindra finance, dharmanagar.
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Sir i have a truck and i want to reduce installment because it is too high and my bussiness not growing and i can not paying install ments on time please help me

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