Dear team,
Greetings of the day! Hope you are doing well.
I was shown win for 3 vehicles in an auction for manba finance. (One of them was jupiter in blue (Mh 48 bj 7196)
It was written as jupiter zx, however, in actual fact it was jupiter standard.
I had set an auction considering it was zx but later on when i found out that this vehicle wasn't jupiter zx, i requested to cancel on the same day, however, they won't let me cancel as they've sent the report to the manba finance and it cannot be cancelled after the report is sent out - they enunciated.
On the very next day i got approval for 3 vehicles and i was asked to make the payment, however, before making the payment, i got a call from one of your employees not to make payment for one of the vehicles (Mh 02 fc 6163).
Just because it was a good conditioned vehicle it wasn't given out to me and i was forced to make payments for damaged vehicle.
I've attached both the photos which were shown to me and the ones which i've captured.
Note: the photos which were shown to me are watermarked as: autoinspekt
When i asked for the reason, i was told that the owner of the vehicle paid the money and took back the vehicle with him, however, that vehicle wasn't taken by the owner and was given to the other dealer. - this was informed to ediig by manba finance via email.
Then i requested to cancel this jupiter which i won in an auction, however, i was told that this can't be cancelled and this will lead to the cancellation of your id.
Therefore, i made the payment for jupiter, however, the condition of this vehicle was worse than which was shown in the picture. Attached are the pictures for your reference which i clicked after receiving the vehicle.
I request you to please exchange this vehicle for me or at least reduce the amount of sales.
Your immediate response will be much appreciated.
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