Mahindra And Mahindra Complaints & Reviews

Dear Sir / Madam,

I m vasant Shetty purchased Car mahindra Xylo D4 from Global Gallaries (Authorised Dealer)- Thane on 21st may 2012. My Car No.MH04FF4893. after 2-3 Months some problems arise in cluch & Break . many complaints after some times they give car after repair & said car is ok. but once again same problem while driving suddenly car stops on middle of road and also problems in cluch and break for this i complaints to Miracle motors 9autorised dealers for mahindra i dont know whqat they repaired also non cooperation services.if this happen on road on any where who is responsible for loose of life or any accidents.

please let me know ur suggestions on this matter.



thanks & regards,
Vasant shetty
[protected]

It is very unfortunate that a company like Mahindra & Mahindra is cheating the public by adjusting the speedometer and odometer to show more Mileage. I used to realize a 10% to 15% increase in the reading of the speedometer when compared to my GPS navigator in my 2012 Verito. I initially thought it was an error of the GPS navigator. But recently I hired a New Verito taxi to go to the airport and I found that the Odometer of the Taxi showed a difference of 13% in the distance from my home to the airport. (I do this route once a week) So I started investigating into the matter and many tests later and also after leaving a margin for error I find both the speedometer and odometer shows 10% higher reading. To make it simple to understand when my car is moving at 40 KM/HR the reading on the speedometer of the Mahindra & Mahindra verito shows 53KM/HR. So if the car is showing a mileage of 20 KM/L the actual mileage is only 18KM/L And most of all every day thousands of people who hire Mahindra & Mahindra Verito Taxi are being charged for distances that they actually did not travel. Isn’t this cheating in broad daylight, The intention of Mahindra & Mahindra would have been to advertise higher mileage, but doing this by giving false information is a bad practice. I did take the car to the Mahindra & Mahindra showroom in my hometown Trichur, They checked the car and agreed that there is a difference when compared to other vehicles made by Mahindra & Mahindra like Bolero etc, but when compared to other Veritos the difference is insignificant. This clearly states that the speedometer of verito is made to show more mileage.

We purchased a Mahindra Xylo E8 8STR vehicle in 2009. Our vehicle chassis number is 19403 and engine number is BV94J57720. It is a family car and is single person driven. The vehicle has done around 62, 000 Kms so far. We are having regular problems in our Mahindra Xylo vehicle. We have been regularly incurring lot of expenses for the repairs. Few recent examples are: Replacement of Clutch Plates in March’2012 which costed us around Rs. 9, 000/- Then in May’2013 we had to replace the High Pressure Fuel Pump which costed us around Rs. 34, 000/-. Recently there was some problem in AC which again costed us around Rs. 8, 000/- to get repaired. We had been accommodating these expenses believing we had selected this vehicle and if our choice was wrong we need to bear the costs. But recently we found that the vehicle has started getting badly rusted and the left door and body over the rear tyres is developing some holes due to this severe rusting. When we have shown the problem to the Mahindra Authorised dealer he says this is not covered under Warranty and has to be paid for repair. It is going to cost again over Rs.30, 000/- for the same. When we ask them why this sever rusting has taken place, they have no answer. Mahindra has used poor quality sheet material or compromised on the finishing. This may be causing the rusting. Why do we need to pay for Quality problems in Mahindra process. Parts failing and needing replacement is understandable to some extent. But the vehicle body getting rusted and developing holes is unbelievable and unacceptable. It is a clear sign of poor quality of materials / process used by Mahindra.

Mr.Anand Mahindra, Im writing second time here that I have puchased a Mahindra Quanto C-6 model in the month of Mar'13, from the very first month i am complaining that there is a major problem of AC filter choke is there in the product, your service center people are also addmiting the same, they have changed the ECM (Hardware) of 3 cylender but the problem is still there.Now instead of 15 days A filter is getting choked in 7 days.In last 1 month i have dropped my vehicle for 4 days in worshop for thorow check but there is no resolution because the product is defective. I want to ask from the company that i have invested 8 Lac INR in this product which is defected, why company is doing RND with costumer money, rather you can check before launch.If a customer trusts your brand and buy your product blindly then Is it a customer fault. I have a best experience with Hyundai & Maruti with my previous cars but sorry to say that my first experience with mahindra is really not good. Every week i used to go to your center for any kind of resolution but unfortunately they are also tired of doing so. When my car will become old then you will say that its a old product you have to pay to get it resolved.There is something called after sales service, do u think so ?? Please do me a favour by returning this bogus product which your sales person missold me. Waiting for your quick & kind action on the same Regards, Ashish Awasthi +91-[protected] Lucknow-Uttar Pradesh

ON 28-10-13 OUR SCORPIO BEARING REG.NO : AP04AH0126 SENT TO SERIVCE WITH A/C COMPLAINT

. DURGA MAHINDRA, KADAPA HAD TAKEN VEHICLE .BUT AFTER 6PM . OUR VEHICLE WITH OUT MY

PERMISION AND WITH OUT ANY INTIMATIONT THEY SENT VEHICLE OUT SIDE FROM SHOW ROOM.NEXT

DAY MORNING 9AM WE ASKING SERVCE MANAGER, HE SAID JUST 10MIN BEFORE GOING TO OUT SIDE

FOR TESTING PURPOSE.THIS IS WRONG MASSAGE PASSED TO ME. BUT ORIGINALY YESTURDAY ST OUT SIDE. PLEASE TAKE ACTION ON DURGA MAHNDRA SHOW ROOM, KADAPA.

Hi, I bought Quanto C6 around 6 month back.On October 4rth i dropped my car at mahindra service station (Kundan motors, Ramnagar pune) for denting and painting. After 8 days i got my car back but i found my Caska navigation SD card is missing from navigator.Tha card only cost me 6500 bugs as it is having licensed map my india application. When i called back to supervisor (Bimashankar and Matin [protected]) i got no positive response from them. I do not know to whom to contact now.Is this kind of service, honesty we are expecting from Mahindra.Please help me on this regard. Regards, Amit Gupta [protected]

I am using Mahindra Bolero No. HR 20 Y 9220. Servicing of my vehicle is done on 22.10.2013 at M/s Supreme Mobiles Limited, Hisar. After servicing I have send my vehicle to the agency for fixing some new problems. Problem is fixed but they are charging Rs.2000 under the head of LOC-EOH Wiring Job. In my view, it on extremely higher side. NEERAJ KUMAR [protected]@yahoo.com

I am an owner of Xylo KA-03-ML-8575 and has been servicing the vehicle for the past many years with Chrome Motors Bangalore. One of the worst experience, I ever had with the service centre. Not only they charge exhorbitantly each time you go for service, their quality too is faulty with 2 rounds of visits for every repair. A week back servicing done for my vehicle developed serious issues on a long journey with no pick up. Some survived to come back home with such a serious issue. Nothing to beat Maruti on serivce issues. Will never ever touch a Mahindra vehicle. R G Karkera Bangalore [protected]

I have made repeated complaints regarding malfunctioning of Abs (anti braking system) and reverse sensors. Made repeated visits to wazirpur delhi service center for the same. Every time time I am told that concerned part is faulty and would need replacement. They take 10 to 15 days to arrange the same but my problem still persists. 3 visits for same problem has resulted in great agony and tested my patience, specially when my car is under warranty and the complaint is related to vital part which is brakes. No one would want to take a chance with that. My complaints have fallen on deaf ears and unconcerned service advisors. Post sale service is definitely worst as compared to other car manufacturer's.

My car reg no is DL 1CP 2639

MOB: [protected]
Dr Ashish Kapoor.

Gear of my mahindra xylo vibrate on its high while standing and as it start moving vibration get low. In regard to my complaint I have gone to authorised mahindra dealer situated in rohtak.they had changed the two injector but the problem is it on same situation. They don't take any responsiblity to do it correct it. They had taken my car for one weak on beyond to this the problem is at is.

It is brought to your kind notice that I have purchased mahindra quanto c6 model from 2 nd month of purchasing vehicle there was a problem of tyres firstly my one tyre gets cuts and after 5 months my 3 tyres gets cut there was no action taken by company
After 15000kms the gear problem gets started two times I get the problem of gear first on 21 st aug and another on 2 nd sep and also in these car there is a major pronlem of air conditioner filter choke is there in the product again and again
I also used another company vehicle this mahindra quanto this is too horrible for a customer please refund my money and also in future I do not use this car and bring your car back
(Tanuj verma) car owner
Car registration from gurgaon
Service from sterling
Purchase from sri durga new delhi on 4th nov 2012
Car in the name of tanzz creations
ENGINE NO HUC6K14383
CHASIS NO MA1YG2HUXC2K49133





s too horrible for a customer
So kindly take proper action to give my moneyand bring your car back and in future I am not interesting to use this car and otherwise I have for legal action

Dear Concern,

I have puchased a Mahindra Quanto C-6 model in the month of Mar'13,from the very first month i am complaining that there is a major problem of AC filter choke is there in the product,your service center people are also addmiting the same but since last 3 months they are saying that we are receiving so much complaints from other customers also ,company is working on it but till date i have not recieved any satisfactory answer or action.
I have also visited your both the service stations twice but always they clean the filter and say company is working on it.

I want to ask from the company that i have invested 8 Lac INR in this product which is defected,company is doing RND on it,Is it customer fault
When my car will become old then you will say that its a old product you have to pay to get it resolved.There is something called after sales service,do u think so ??
I want this issue resolved on immediate basis,else please do me a favour by returning this bogus product which you have missold me.

Waiting for your quick action on the same

Regards,
Ashish Awasthi
+91-[protected]
Lucknow-Uttar Pradesh

MAHINDRA FIRST CHOICE & SRI DURGA AUTOMOBILES
CHEATED AND FRAUD

The whole story:
I am writing you this detailed mail as am a little disturbed and feeling hurt because of the deal (XUV 500).I want to give you a over view of the entire conversation which took place between us from the day one.i.e. june the 2nd,2013.
I spoke to Aditya and test drove the car on the same day (Sunday) bearing registration no HR 51AP 3434.During the test drive I insisted to know about any problem related to the XUV500-W8.On my insistence and cross checking with Aditya & Sushil Chawla (Manager – Mahindra First Choice) quite a number of times about the condition of the car, he kept repeating that its in a very good condition and I should buy it ASAP. He said the owner of the car is known to him personally and so did the vehicle. It is because of an exchange which the owner did, that he is selling the car of this good condition and is non accidental.
He said we at MAHINDRA FIRST CHOICE / SRI DURGA AUTOMOBILES only buy NON ACCIDENTAL vehicles in good condition. So there is no question of getting hassled about the quality and condition of the vehicle. He advised me to go for the deal as m dealing with Mahindra First Choice and nothing else, He suggested me to go for the deal without a thought because of the brand MAHINDRA.
It was because of this trust that I was prompt to decide on the car on the same evening when approached by Aditya & Sushil Chawla (at MAHINDRA FIRST CHOICE / SRI DURGA AUTOMOBILES) which got finalized at 9lacs and 48 thousand Indian rupees including the registration/transfer charges.
On the 3rd of June I paid 50 thousand rupees as the advance money to you (Sri Durga Automobiles) against bearing registration no HR 51AP 3434.
I got the relevant documents of the XUV after the payment including the registration certificate, NOC, insurance and Form 35 signed by Sri Kadam Singh. After Speaking to Mr. KADAM SINGH to cross check the details he agreed that the vehicle is accidental .On knowing this I crossed checked it with the insurance agency .i.e. RELIANCE. And they told me that the claim has been settled on 1st February 2013 for 83 thousand rupees against the same vehicle bearing registration no HR 51AP 3434 which was involved in a accident. Claim Approved Detail Mention in below:
Cover NOTE NO.[protected]
Claim No- [protected]
Date28/1/2013
For Rs.- 100000/-
You can Also recheck the same from Reliance General Insurance.

When I tried to investigate the vehicle service details further through Mahindra and Mahindra’s service track record for vehicle bearing registration no HR 51AP 3434, I further got to know that the record is clean with no problems but to my shock the factual details has got great discrepancy and the nexus to do so between Sri Durga Automobiles and Mahindra and Mahindra was evident. Both the parties Sri Durga Automobiles cheated me hence leading to the fraud.

To my further surprise I am Awe stuck to know that Sri Durga Automobiles owned and managed by Mr. Ashish Singhania was also involved in cheating customers at SAI AUTOMOBILES with a SKODA dealership and lost the dealership against similar kind of forgery and fraud. He lost his dealership but is repeating the deeds at Sri Durga Automobiles as a Mahindra and Mahindra dealer.

Lal singh R/o Chetru Tehsil Dharamshala Distt kangra Himachal Pradesh had purchaged SLE MHAWK 2WD BS3 7SF DIAMONDW on Dated 19/jul/2010 with chassis no A2G51048 customer id c[protected] from yours Authorised Dealer SWAMI AUTOMOBILES PVT.LTD. MAHINDRA & MINDHRA LIMITED Sales, service, spares plot No 23 INDUSTRIAL AREA PHASE-1 CHD-160002.
Sir,when we went for serivce in SWAMI AUTOMOBILES PVT.LTD CHD on dated 18/jun/2013 and show them cracks in chassis . they take photographs but till date there is no action taken by SWAMI AUTOMOBILES PVT.LTD .
so, please ensure that you will take the satisfatory action regarding this problem and direct the above said dealer to change the chassis or solve this problem regarding the chasis otherwise we will move to the consumer court.
Thanking you.

Hi,

I am from Nashik-Maharashtra and I made big mistake by purchasing Mahendra Rodeo, about 3 years back. At that time this was the costliest scooter available in market and I bought seeing the price that price is high, so quality would be high. My friend suggested me not to buy this and go for market leaders Activa / Access / Pleasure

People burns hands in something, but I burnt fully myself by purchasing Mahendra & Mahendra Rodeo Scooter. It has been around 3 years I purchased it, but till date it has not even made my single day happy.

Today the dealer from whom I purchased it, is not selling this company scooter.

I never got average above 25 in this scooter. Consulted minimum 15-20 times to company workshop but no improvement.

In Rodeo, there is digital meter. Now that has spoiled. I contacted few garage owners here, but nobody is ready to touch any Mahendra Scooters / Bikes. Even garage owners are alergic to it.

After lot of trouble, I contacted 1 garage owner ( Mahendra's Authorized Workshop ) . He told me this thing is not repairable and lots of other Rodeo owners are having same problem. He said if I want to replace it with new one, then he can get parts from company and parts will cost me +4000 plus his fees to change it.

Today I am in such an awkward position, that I am not able to see how much petrol I have in it, what the average it gives, as digital meter is not working. My wife has to always carry 1 petrol bottle in scooter, because she never know when its petrol will finish.

I contacted lots of second hand bike buyers / sellers, but nobody is ready to purchase it at any cost, or nobody is ready to exchange it at any cost.

I am in really big trouble. There is nobody from company to take care / ZEROOOOOO after sales service.

I suggest you not to take any of the Mahendra Scooter / Bike. You will never know when company will be out of business and there would be no one for you to take care of.

R Thakkar.
[protected]@gmail.com

Hi Team,

Recently, i have purchase the Mahindra Bolero (Bolero SLX), Java Brown colour with temporary registreation number HP 33 T 9290.

Further, this is to inform you that this is the most bitter experience i have ever faced with the customer services of Mahindra.

I purchased the vehicle from Shimla Automobiles, Distt. Amb, (H.P.), details are as below:-
Dealer Code: S010761C
Dealer Title: SIMLA AUTOMOBILES PVT LTD
Dealer Name: SIMLA AUTOMOBILES PVT LTD
Dealer Type: Mahindra Authorised Dealer Branch
Address: POST OFFICE AMB MUBARAKPUR ROAD DISTT : UNA HIMACHAL PRADESH
Contact Person: DALJEET SINGH
Phone: [protected]


The problem is:- Whenever i park the vehicle in rain, the water starts coming inside the vehicle and as a result the seats and the mats of the vehicle get drenched in rain water. I asked the dealer to resolve my issue or provide me the resolution for the stated problem, however, the dealer hardly bother regarding my concern. I have visited the dealer;s place for so many times, but, all in vain. Is this the customer service that esteemed Mahindra is providing to the customers.

May i request you people to resolve my issue, as i have spent ample of money in purchasing of Mahindra vehicle.

Moreover, i request you to please provide the escalation matrix of customer service so that i can escalate the matter in order to get the resolution.

Waiting for resolution.

Shaminder kumar chaudhary
+91 [protected]

Rishabh Chaudhary
+91 [protected]

I PURCHASED A MAHINDRA QUANTO C-6 IN DEC 12 ON JUNE 14 ,2013 IN RAIN MY QUANTO ENGINE GO OFF
TOW BY MAHINDRA SERVICE DEALER TILL TODAY NO FOUND THE FAULT IN VEHICLE NO START THE VEHICLE JUST NOW
THEY DONT GIVEN ANY WARRANTY OF THAT POSITION OF VEHICLE NOW THEY WANT PAID JOB FOR THET PROBLEM ALL THE VEHICLE CHECKED BY THEM ON PAID SERVICES OR NO FOUND THE FAULT OF QUANTO PROBLEM NOW I DECIDE TO GO CONSUMER COURT FOR ALL THIS

GAGAN PARSAD
[protected]
PB10EA0706
CC 1493
WHEEL BASE 2760

Hello, to whom it may concern
I feel very bad about my decision , i have purchased Rodeo scooter in 2011 year.
still now facing mileage issues with it. for 100 rupees getting 1.41 litre petrol. but scooter runs only 30 km. Hardly getting 21km/l
but in your new ad claiming 59 km/l with rodeo RZ model.
what we have did based on hope on your product ,earlier we purchsed, till now we are facing this issue.
i never recommed your product in future. i never thinking to buy any of products from Mahindra brand.
you have failed to prove your capablities, history will never change, and affected persons mind also.
G.Gunasekaran
[protected]

To the Scorpio customer care team,

I m touch with your customer care number[protected] for last 5 days and complain about my injector and AC but they can't resolve my complain.Per day they told me plesae wait sir,we call u within 24 hour but they can't call me . I feels really helpless.

This is to inform you that my Scorpio is stranded since May 29th 2013 , due to some major technical fault in AC(when car start AC automatic start) as informed to me by your dealer shree R.C.Enterprises motihari(East Champaran,bihar,pin-845401) your AC wiring is short cur cit.but they can,t define where is short problem they advice me change wiring of my car and injector lick oil but they can't change. I must reiterate here that the vehicle is only six month years old - Scorpio EX .
It's just went for the regular service and check up as per the scheduled service chart.I am shocked to know that my vehicles AC working Direct as I am told and informed.


Sincerely,

TO
MAHINDRA & MAHINDRA

SUB. : Non availability of spares & Deep harassment at service station.

Dear Sir,
I have owned one Scorpio M2Di model having its registration no.- OR11J-4511 purchased from Gupta Automobiles, Oidsha in Jan-2011. Recently in the month of April 1st week the return fuel pipe ( Pump to Oil tank ) became leaked . Since than whenever I am using the vehicle , it is showing a mileage of 8 k.m./Ltr instead of 13 k.m. per litre.

I have tried several times to change the pipe, visited to various showroom about 200 k.m. far from my residence resulting non availability of the fuel pipe and lastly I have kept the same locked in the garage for about one month. Now the vehicle became useless for me and became a show piece . Further I am to inform you that I have already drived the vehicle about 900 k.m. only for the above purpose.

Now I am explaining the my journey to the show rooms of mahindra :

1. Intially, I have visited to Gupta Automobiles, Angul, Odisha in 2nd week of April for the above fuel pipe . It was not available there, however I have ordered for the same , also they ordered for the same to the company, but it was not received by them till now .
2. Later on, I have asked to a Sub-Dealer of Mahindra at Karanjia, Dist.: Mayurbhanj, Odisha operated by Basanti Auto of Balasore, they replied that there is not available of such pipe with them.
3. On 31/05/2013 I have visited to Utkal Automobiles, Bhubaneswar for the same , they make me wait about 3 hours saying that they will inform me whether it is available with them . Surprisingly, there was no reply from the counter and I have to back from the service centre after a 3 hours wastage & wrong guestmanship.
4. After that on the same day, I have visited to Aditya Motors , at Cuttack-Bhubaneswar road the biggest service centre of Odisha for the same. There the service advisors namely Lulu, Sasang were very disgusting person , just playing with me for 2 hours. On asking the store keeper, he told that there are 3 varients of return pipe in the M2Di model and I cannot search them now.

Any way the long journey was end with very harassment , resulting my vehicle useless. Now I am requesting you provide me the pipe any way so that the vehicle can be on road again.

Thanking You
Bishal Kumar Agarwalla
[protected]