Mahindra Two Wheelers — Delay in order delivery and no cancellation processed

Address: Mahindra Towers, Worli, Mumbai-400018

I've ordered for spare parts like break shoe and clutch assembly on 13th October of 2022. But the item couldn't be able to dispatch till date. I've requested to send it across on priority basis since the break shoe is worn out drastically. But they were less bothered about my emergency. So now I've raised a request for cancellation of the same since they won't be able deliver it on time. But the agency denied my request and asked to wait for some more days which is not acceptable for me. And I've purchased the item locally due to delay. So I request you to take necessary action for the cancellation and refund of the amount as early as possible.