Hello,
i had made online booking for makruzz ferry from Mak Logistics Pvt Ltd, dated 31st april and 3rd may ( Portblair to Havelock and back ), I paid a total of Rs.5628 .
But due to the pandemic the trip didnt happen . The agent told us that the tickets could be rescheduled or cancelled anytime we want and the money would be refunded, but we will have to wait till lockdown is over . Now after the lockdown when we are calling them there is no response . I called from another number and she took the call but as she realised its me she disconnected the call. I called her 5 more times but she didn't take the call .
Please help with the refund.
Agent name -- Dipika Jalan
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