[Resolved]  Make India Journey — Manali Shimla trip

Address: 110096
Website: www.makeindiajourney.com

Pathetic service and pathetic people. They cheat people by providing them the worst services and when asked for compensation they make fake allegations and in simple words say "WE DON'T CARE". Their staff don't even have the manners to talk.
We booked a package for Manali Shimla through MakeIndiaJourney. We were told that we have been given a Super Deluxe room in a hotel. They provided us a car with a personal driver for the entire trip.
The driver was so arrogant and rude. He did whatever he liked during the entire trip. Moreover he insulted us. We had a small child with us. Even this was not taken care of. The driver controlled the AC as per he wish. He stopped the car wherever he wanted and never stopped when he had to go to toilet. In short he tortured us the entire way.
On reaching Manali we were completely upset by seeing the hotel condition. We demanded for a hotel change. When these problems were not resolved, we had to cancel the entire trip in 2 days(it was a 5 day trip earlier).
Now when I am asking for a refund/compensation, the owner Amit Tiwai simply says WE DON'T CARE.
Was this information helpful?
No (0)
Yes (0)
Jun 30, 2016
Complaint marked as Resolved 
The travel company acknowledged the grievances and has made a good refund for the damages. Also, the company has promised to scrutinize all their future booking carefully to curtail such incidents in future.
Make India Journey customer support has been notified about the posted complaint.
Jun 30, 2016
Updated by nitugupta
.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Make India Journey
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    71
    Pending
    0
    Resolved
    3
    Make India Journey Phone
    +91 80 1002 0777 [Enquiry]
    +91 11 3018 4977 [Head Office]
    +91 52 2410 3744 [Uttar Pradesh]
    Make India Journey Address
    45A, Pocket A1, Mayur Vihar Phase - III, Delhi, Delhi, India - 110096
    View all Make India Journey contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR