[Resolved]  Make My Trip — 6 months back refund of ticket still pending

Address: Rajkot, Gujarat, 360001
Website: www.makemytrip.com

We have been following up for our refund of Singapore ticket for a family of 3 person, everytime the call drops after 30 minutes, did not get the refund, it is our hard earned money and they are falsely committing every time Customer Name : Ekta Ganguly Cusotmer Number : [protected] / [protected] ( Sanjay Ganguly ) below is one of the email in 9th month, the year has changed but still the refund is pending, are they making money like this ??????????? Response By Email (Prashant Kesri) (30/09/2015 12.44 PM) Dear Customer, Greetings from MakeMyTrip! With reference to you concern regarding your booking id NN[protected], would like to inform that your balance amount will be refund to you in next 10-12 working days. For any further assistance we are available round the clock on our toll free number[protected]MTNL/BSNL) /[protected]Airtel) /[protected]Any Landline).You may also write to us through reply email or writing to [protected]@MakeMyTrip.com or visit us at www.MakeMyTrip.com. We care for you and value your business with us and look forward in assisting you with all your future travel plans. Yours Sincerely, Prashant | | Customer Service Team
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Aug 9, 2021
Complaint marked as Resolved 
 
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Dear Sanjay landmark

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care

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