Make My Trip — Cheating - not refunding my money

Address: Mumbai City, Maharashtra, 400066

Website: www.makemytrip.com

I will never book anything from Makemytrip in future. They are cheaters & fraud, My whole vacation plan got cancelled and now they are not ready to refund my money back to my account.

I have booked my Srinagar package (Booking ID IN1511B6S055602) from Mumbai to 23-Nov-2015 to 29-Nov-2015, We board on time in flight on 23-Noe-2015 from Mumbai but due bad weather flight could not be landed in Srinagar and we were forced to be back to Mumbai.

Now, since i diddn't cancelled trip, i ask for refund and they accepted to refund whole package amount but in the form of Future travel voucher with one year validity, I told them i need refund in form of money transfer to my bank account.

They are not ready to refund money and insting to refund through travel vouch, I checked on their website they have not mentioned anywhere that refund will be dune only through Future Travel Vouchers.

In-facet their website clearly mentions following statement in their policy "All refunds are processed by the method of payment used in the initial transaction, except in the case of cash payments where the refund is processed through cheque or online transfer."

but still this people insisting for refund only through Future travel vouchers.

I didn't expected such cheating from makemytrip for refund due to cancellations from their side.