[Resolved] Make My Trip — Refund amount from make my trip — payment delayed

Jalpa Mehta

from Mumbai, Maharashtra

Mar 30, 2016

Address: Mumbai City, Maharashtra

Website: www.makemy trip.com

Hi,
we have book a tour package form Make my trip- Malad franchise for 6 days ( 3 person).we were travelling by Air ways.travelling from Delhi to Bagdora airport on 16th January, 2016 Due to some uncertainty ( bad weather) flight got diverted to guwahati airport..flight companies assured we will refund your ticket amount.

After 1 month we called airlines company, they said we already transferred the remitted amount to make my trip account.we are following with make my trip account last 25 days, please refund our amount RS 10, 125..they are just delaying..cash is not ready, give us some time al excuses.

we got message from Airlines company Refund of 10125 INR has been processed dated 16th Jan '16 towards travel agency account.

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Aug 7, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Apr 2, 2016

Verified Support

Dear Jalpa Mehta

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care