Make My Trip — Refund payment

pratima bhati28

from Pune, Maharashtra

Oct 21, 2015

Address: Gurgaon, Haryana

Website: www.makemytrip.com

Hi I am Pratima Bhati had booked a ticket from Dewas to Pune on 18th October but before the ticket get booked my amount was debited and ticket was not received, later on it was said to me due to some technical issues the ticket got cancel and your amount will be refunded in 48 hours.Still today I havnt got any type of refund though I have send them my bank statement too nothing has happened.I am just feeling pissed of and frustrated for the same.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Oct 22, 2015

Verified Support

Dear pratima bhati28

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Mobile number used at the time of booking or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care