[Resolved] MakeMyTrip.com — Booking Reference NF[protected] Cash Back
N
nisarbhat2003
from Pune, Maharashtra
Aug 27, 2014
Address: Mumbai City, Maharashtra
Dear concerned,
i had booked a ticket on makemytrip mobile application and was promised a Rs. 1200 cash back without any terms and conditions if I use the hdfc credit card. I used the same and put the right code also, now when i have recieved my this months credit card statement without the cashback being credited to my account. the makemytrip.com is refusing give any answers to me inspite of calling them as well as writing on their official website as well..
The booking reference is NF[protected] and the reference ID for the communication with the makemytrip.com group is[protected]
the point to note is that i could have booked the tickets on other websites at lesser prices and was misled into booking through makemytrip.com with this cash back offer. This is the second time that the same has happened to me now.
I suspect now that this group is misleading the general public on the same.
Request your help in the same ..
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
With reference to your complaint, we regret to inform you that HDFCFLIGHT cashback is not applicable on your Booking Id NF[protected] as cashback was applicable only on return flight bookings. Please find the below T&C condition for reference.
Terms & Conditions
The offer is applicable for HDFC credit card users only.
The Cashback offer for Flights & Hotels for the bookings made from 28th July 2014 till 31st July 2014.
Domestic flights cash back offer is valid only on first 5000 roundtrip flight bookings during the offer period.
All Offers are subject to availability.
The Domestic flight offer can be availed for a maximum of 2 transactions during the offer period.
The Cardmember needs to mention the Deal Code at the time of booking to be eligible for the cashback offer.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
With reference to your complaint, we regret to inform you that HDFCFLIGHT cashback is not applicable on your Booking Id NF[protected] as cashback was applicable only on return flight bookings. Please find the below T&C condition for reference.
Terms & Conditions
The offer is applicable for HDFC credit card users only.
The Cashback offer for Flights & Hotels for the bookings made from 28th July 2014 till 31st July 2014.
Domestic flights cash back offer is valid only on first 5000 roundtrip flight bookings during the offer period.
All Offers are subject to availability.
The Domestic flight offer can be availed for a maximum of 2 transactions during the offer period.
The Cardmember needs to mention the Deal Code at the time of booking to be eligible for the cashback offer.
Regards,
Team-MakeMyTrip Care