[Resolved]  MakeMyTrip.com — Breach of contract as I traveled in the bus booked through you

Address: Kolkata, West Bengal

How was my bus journey? Then listen to the odyssey I faced just now while coming from New Delhi Anand Vihar Bus Terminus in the night of 21st. June, 15 for Mussourie. 14/06 [protected] MAKEMYTRIP (INDIA) P L Gurgaon Rs. 799.00 – For that horrible bus journey from Anand Vihar, New Delhi to Mussourie/Dhanaulti, Garwal, from the night of 21-06-15 to the morning of 22-06-15. I boarded the bus last night from New Delhi to reach at Mussouie/Dhanaulti in the morning and, it was not the bus you promised for. However, after reaching Haridwar, the bus driver and the attendant told us that we would have to board another bus. After long delay, they took us to Dehradoon and left me (and all other few passengers) there at Dehradoon and bolted and vanished. Now I am on my own and taking a shared car to take me to Mussourie and from there to Dhanaulti by hired taxi @ Rs.1650/-. Meaning, my whole day is LOST! Above booking was made using my father's Citibank card. It seems that the made for booking bus through your site has failed (Rs.799/-). Kindly look into this and arrange to take action against this rogue transport company-some Singh Travel or so. My e-mail address: [protected]@ymail.com Mobile: [protected] My father's mobile: [protected] Regards Sakya Sankar Guha (Kolkata)
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Aug 5, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Transport companies related to your MakeMy Trip service should obey your orders, else blacklisted.
Dear sakyababai

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

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