[Resolved] MakeMyTrip.com — Cancellations of flights

Sriniak1303

from Bengaluru, Karnataka

Nov 30, 2015

Address: 122016

Website: makemytrip.com

Stupid site plz never ever use makemytrip they cant resolve bug and now they r cancelling flight booking saying that using wallet earned suspiciously who said not to correct ur bug u people are so waste that u cant even stop bug after u know and now ur cancelling flights do u think we people r fools? i ll definetly file a FIR too against makemytrip india and close ur company its my challenge

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

Nov 30, 2015

Updated by Sriniak1303 there was offer as displayed on app banner that we can use full amount of my wallet credits and now when i booked my flight tickets using that offer they initially confirmed and now just before travel date they sent a message that flight ticket is cancelled as i ve used wallet amount which is earned suspiciously
wat suspiciously? that is refer and earn and i ve referred my friends and earned and booked tickets as per ur offer
i need explanation or else will file a FIR too against the u (stupid company)

Related MakeMyTrip India reviews

View all 8107 MakeMyTrip India Reviews

Comments

MakeMyTrip India Customer Care

from Delhi, Delhi

Dec 2, 2015

Verified Support

Dear Customer,
MakeMyTrip has observed that certain users of its mobile app have been indulging in fraudulent means to earn Bonus wallet money. We have been identifying such fraudulent users and are cancelling their bookings where any part of the payment was made with such illegal Bonus money.
The email is addressed to you as your recent booking bearing Booking is identified to have been made by paying such illegal Bonus wallet money.
In case you consider that your booking is genuine (not paid with illegal Bonus wallet money) please respond to this email on - [protected]@MakeMyTrip.com within 24 hours of receipt of this email. You are requested to state the Booking ID, email ID and mobile number used at the time of booking in the email.
In case we don't receive an email from you, your booking will be cancelled and your account will be suspended. MakeMyTrip shall not assume any liability towards such cancellations.
Regards
MakeMyTrip