[Resolved]  MakeMyTrip.com — Delay in issue of new E-Ticket

Address: Gurgaon, Haryana

Make my Trip team, i have called your customer care 8 times untill now and wasted many hours just in requesting them to reissue my new E-Ticket(with modified travel date). Your team just gave me time (6 Hrs, 3 Hrs...) and just want to some how get away from customer. I urgently need my new E-Ticket to get my management approval but its pathetic from Make my trip that you have taken all PAYMENTS but you are not issuing the new E-ticket. This is the worst customer service i have ever seen in Indian Industry. This is my last time to book any flight from your company and i will also spread this message to my office colleagues/ friends to not book any ticket from Make my trip. I again request Make my trip team & Management to take this issue seriously and issue my new ticket urgently. My make my trip booking id is NN[protected] Complaint reference no is :[protected] Regards Surendra
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Aug 6, 2021
Complaint marked as Resolved 
 
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Dear Surendra Singh Raghuwanshi

In reference to your complaint, we have validated the case at our end and we are happy to know that your query is addressed and resolved from our concerned team and you have received all the necessary details of your revised booking.

Assuring you best of our services.

Team-MakeMyTrip Care

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