MakeMyTrip.com — Huge Refund not received

Shourav_Ag

Mar 19, 2015

Address: Udupi, Karnataka

I booked an International Holiday Package. Unfortunately was not able to go because I had to submit my passport for official VISA processing. I sent the email for cancellation and have not received the refund or the status of refund is not known. The executive Mr. Vishal Bhanwal never reply to email. Please help. Its a very big amount. MakeMyTrip BookingID:IN1410B4S033297

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Apr 6, 2015

Verified Support

Dear Shourav_Ag,

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 15 days old.If just in case your issue still stands unresolved then please let us know for further action.

Warm regards,

Team-MakeMyTrip Care

Shourav_Ag

Apr 6, 2015

Dear Sir,

This issue has not been resolved yet. We haven't even received any email related to the amount to be refunded and the expected date of refund. It has been almost two months since cancellation. We don't even know the status

Please look into matter.

Thanks & Regards