Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8092
Pending
0
Resolved
3071
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned department and found that on 17-Mar-16 customer has done a transaction for Rail booking. An amount of Inr 2022.53/- was charged but the booking did not get confirm. Please be advised that on the same day of transaction i.e. on 17-Mar-16 full refund of Inr 2022.53 has been initiated from our end with refund reference number#[protected]. The same should now be reflecting in your account. If in case refund is still not reflecting in your bank account, we request you to please share your bank statement since 17-Mar-16 to till date so that we can get this validated with your bank. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care