[Resolved] MakeMyTrip.com — Non receipt of Cash Back/ Refund
S
sambhavncj
from Delhi, Delhi
Aug 13, 2014
Address: New Delhi, Delhi
I have booked round trip ticket to Singapore on 12th July 2014 and I was committed by Mr. Karan Anand (Extn: 3484), I will get Cash back of Rs. 1000 per ticket. My departure date was 25th July 2014 and return date was 2nd August 2014.
It is more than one month, I have not received cash back till date. My booking id is as follow :-
1. IN1407B1S056812
2.IN1407B1S056789
3. IN1407B1S056733
Further, I have drop many mails to Mr. Karan Anand with cc Mark to their Seniors but there is no response from them. At the time of booking Makemytrip executives follows regularly with their customers and now they are not responding after receiving payment.
Please arrange my cash back on urgent basis.
Kind Regards,
Sambhav Jain
+91 [protected]
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Aug 14, 2020
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In refrn ce to your complaint, we have validated your case and found that refund for INR 1000.00 per booking has been initiated from our end on 21-Aug-14 and same should reflect in your account as per your bank processing cycle. Please find the below refund reference numbers for the transactions.
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In refrn ce to your complaint, we have validated your case and found that refund for INR 1000.00 per booking has been initiated from our end on 21-Aug-14 and same should reflect in your account as per your bank processing cycle. Please find the below refund reference numbers for the transactions.
IN1407B1S056812-RRN#[protected]
IN1407B1S056789-RRN#[protected]
IN1407B1S056733-RRN#[protected]
We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care