| Address: Pune, Maharashtra |
I am a user of makemytrip services. On 18/008/2015 I tried to book a bus ticket amounting INR 558. I do had 600 Rs balance in my MMT wallet. But to my surprise the option to pay using MMT wallet didn't appear. So then when I read their rules regarding MMT wallet, it is written that, "MMT wallet" money can only be used for flight and hotel bookings. I am not a person who travel frequently nor the person who prefer to stay at hotels. So my Makemytrip Wallet money is still lying at their hands without utilization. In this regard I would like to raise an objection that, being a provider of different services why my wallet money is only restricted for airline or hotel booking..?? why MMT forces one to use his wallet money only for airline and hotel booking..?? As a loyal customer am I don't have the right to choose what I want to do with my money..?? When there are other service providers who give option to transfer wallet money to bank, why makemytrip doesnt provide that option..?? Holding ones money in the misleading name of my wallet, leaving no option to get the money back and forcing a customer to go for what they suggest, to me is a big fraudulent activity by makemytrip. Was this information helpful? | 
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