[Resolved]  MakeMyTrip.com — Not received e-ticket through makemytrip.Com

Address: Hyderabad, Andhra Pradesh, 500050
Website: www.makemytrip.com

i have booked a flight ticket on 2nd nov 2015 for hyderabd to tirupathi & tirupathi to hyderabad, travel date 3rd nov 2015. I have received a booking confirmation and my money rs. 5890/- paid through online from hdfc bank account. When i checked my email i did not receive e-ticket and tried to talk to customer care numbers many times but they responded twice my booking is not done and i will be refunded the full money. Till date i have not received full money. My booking id nf[protected].
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Aug 8, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear mukthesh_80

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear mukthesh_80

Greetings from MakeMyTrip!!!

In refernce to your complaint, we have validated your case with the concerned team and found that on 2-Nov-15 an amount of Inr 5890/- was deducted from your account but the booking did not get confirmed. As checked initially a refund refund of Inr 2280/- was processed from our end on 7-Nov-15 and we have initiated the balance refund of Inr 3610/- on 17-Nov-15 towards the original form of payment i.e. your HDFC bank account. The same should now be reflecting in your account.


Assuring you best of our services.

Team-MakeMyTrip Care

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