[Resolved] MakeMyTrip.com — Refund was not given makemytrip.com is a scam company

Christos Pentheroudakis

Apr 10, 2016

Website: www.makemytrip.com

We went to the hotel last night (12/2/16) but the hotel was below acceptable conditions. The rooms smell bad and they were dirty. There was even a 20 cm hole on the wall of one bathroom. We moved to another hotel. The receptionist agreed on a full refund and told us to contact makemytrip.com . So we did, we got a response 1 month later that it is too late to ask for refund, we told them that hotelier agreed to refund and that we never stayed in that hotel but never got our money back.
Stay away from makemytrip.com they are filthy liars and scammers.

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Aug 7, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Apr 28, 2016

Verified Support

Dear Mr Pentheroudakis,

Greetings from MakeMyTrip!!

Please accept our sincere apology for the inconvenience, In reference to your complaint on forum, please note that we tried calling you on your registered contact number, but it’s showing as a wrong number.
However we request you to share a suitable time along with the contact number, so we can speak to you accordingly.

Regards
Team-MakeMyTrip Care.