[Resolved] MakeMyTrip.com — Reward not received

nehapawar

from Mumbai, Maharashtra

Nov 25, 2015

Address: Thane, Maharashtra, 400606

Website: WWW.MAKEMYTRIP.COM

M booking rail ticket dt.16.11.2015 against ref no. Nr[protected] but some technical issues that ticket was not confirmed. As per t & c of make my trip the reward back period is 72 hrs( working days).. Today is 25.11.2015 still m not receive any kind of reward and last 5-6 days continuously contact with customer care but day by day they told me wait for 3 days...Wait for 3 days. Please suggest

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Nov 27, 2015

Complaint marked as Resolved

thank you... today m received the refund in my bank account. thank you for co-operation. thanks ICCF. and also make my trip

MakeMyTrip India customer support has been notified about the posted complaint.

Nov 27, 2015

Updated by nehapawar if you refund on 23.11.2015 so why m not received any money from you. still today is 27.11.2015 no amount receive from you. 4 days m waiting

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Comments

MakeMyTrip India Customer Care

from Delhi, Delhi

Nov 26, 2015

Verified Support

Dear nehapawar,
Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have initiated refund for INR 1407 on 23rd November as same would reflected in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care