I had booked two separate tickets under the booking Id IN1504B0S063608 through you travel specialist Mr.Arun Kumar. Both the tickets were of 20th May2015.
One flight from Kolkata- Pune and another Kolkata- Delhi.
Now firstly Mr.Arun kumar booked the Kolkata- Delhi flight on a wrong timming, when i approached him for the same he told me that he will cancel the ticket and will issue me another ticket on the said timing. Which he didn't do.
Now these things kept on happening for 21 days where he was not available on his extension and so didn't speak to us.
One fine day[protected] i received a mail from makemytrip that my other ticket(Kolkata- Pune) has also been cancelled without any information with some deduction.
And now i am not holding any ticket. This is ridiculous service like without informing me you people can play with ticket.
To my surprise nobody is able to resolve this issue and forget about Mr.Arun Kumar he don't responds to the calls be its extn.or his personal mobile no. Was this information helpful? |
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned department and are happy to know that your query is addressed and resolved from our concerned team and you have received full refund for your booking.
Assuring you best of our services.
Team-MakeMyTrip Care