MakeMyTrip India — Ahmedabad Sales Team CHeat Trap

Booking ID: IN1510B5S072765 refer above booking ID, I have made full payment of around 86, 000 based on email from Manish. Whatever code he has asked me to enter during payment, i have made it accordingly and he confirmed too. Even during my follow up he was confirming me the cashback will certainly come after 45 days. I keep on waiting till 2.5 months. When i again followed up and i came to know that Manish has resigned from company. My case was forwarded to Mr. kunal. After checking in system, he told that i have not applied the code which is not possible as i am getting the installments of 3 months which could have not come in case i have not opted any code. Is this any scheme of Make mytrip to grab my cashback or it was merely a trap to convince people for booking the package. Now everytime i make call to Makemytrip, i was forced to speak to new person. No response till now. I am also affraid of same issues i found on net in previous cases. Following persons are responsible for my loss: 1. Mr. manish Agarwal 2. mr. Kunal Khemani 3. Mr. Kuntal Parekh Regards Puneet Sagar [protected]
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MakeMyTrip India customer support has been notified about the posted complaint.
 
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Dear puneetsagarbansal

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care
Dear puneetsagarbansal,

Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have specially got your booking validated with our technical team and found that customer didn’t applied any promo code while confirming this booking. We do understand your concern and value your relationship with us but based on this fact we humbly deny for any cashback to be offered on this booking.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

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