[Resolved] MakeMyTrip India — Amount Debited from Bank Account But tickets not booked

Pratik Tandon

from Gurgaon, Haryana

Aug 28, 2016

Address: Gurgaon, Haryana, 110063

Website: www.makemytrip.com

Sir,
My uncle tried booking the tickets from Make My trip App and the amount has been debited from the bank account and also the same has been confirmed from the bank statement and people that the same has been credited to Make My trip account. My uncle is not sure which phone number has been used at the time of booking.
Now MMT people are saying they are unable to track the transaction. Please note that the transaction date is 18th August 2016. amount is 31000 which is shown in the bank statement.

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Oct 7, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

MakeMyTrip India Customer Care's response Dear Pratik,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care