| Address: Nashik, Maharashtra, 422009 | | Website: www.makemytrip.com |
MakeMyTrip Booking ID : IN1507B3S068468
I cancelled 2 of my MMT tickets on Date : 09/11/2015 the refund amount of which is still not been transferred to my account till Date 05/03/2016.
Since the day i cancelled my ticket i made more than 20 followup calls where they kept me on hold for more than 60 mins each time i called. I spoke to more than 15 MMT executives and surprisingly none turned helpful to me towards my refund.
the only monotonous reply i received from MMT was -
" At the outset, we sincerely apologize for the unpleasant instance.
Thank you for contacting MakeMyTrip Customer Support. We’ve received your query regarding refund for IN1507B3S068468.
We would like to inform you that we are working on your query regarding the refund. We request you to wait for 72 hours to resolve your query."
I'am sharing my mail account page with this tweet to understand better WHY TO AVOID MakeMyTrip while booking a flight/hotel/tour package. Was this information helpful? | 
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, while validating the case we have found that our concerned team was working on your case and a refund of Inr 12511/- has been initiated on 12-Mar-15 through the bank details provided bu customer. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care