[Resolved] MakeMyTrip India — Cancellation charges

Amittandon

from Kakinada, Andhra Pradesh

May 4, 2016

Address: Mumbai City, Maharashtra, 400050

Website: makemytrip.com

I had booked a ticket to Vienna and Budapest by Lufthansa airline using Make my trip. My ticket mentions cancellation charges as )+649 (Airline + make my trip charges). Due to unavoidable circumstances I had to cancel my booking. Upon cancellation the Make my trip staff told me that there will be cancellation charges of 18000+. When I asked them the ticket says only 649 as the charge, they said they cannot do anything about it

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Related MakeMyTrip India reviews

View all 8092 MakeMyTrip India Reviews

Comments

MakeMyTrip India Customer Care

from Gurgaon, Haryana

May 14, 2016

Verified Support

Dear Mr Tandon,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.

Assuring you best of our services.
Team-MakeMyTrip Care