[Resolved] MakeMyTrip India — Cancellation of return ticket. No refund charges for return ticket as onward travel charges were more than To and Fro ticket Charges..
M
Mohammed Ahmed Shareef
from Vijayawada, Andhra Pradesh
Jun 6, 2016
Address: New Delhi, Delhi
Website: makemytrip.com
I have traveled to Nepal and wanted to prepone my return ticket. I contacted MakeMyTrip. They said I can prepone however my charges of return ticket was equivalent to one way new ticket charges. Instead proponent of my original ticket I bought new ticket and traveled back. Now i wanted to cancel my ticket so that some amount will be refunded to me. MakemyTrip guys say my onward travel charges were more than To and Fro ticket charges and no refund can be given. My ticket was confirmed and not check fare ticket for which only cancellation charges are applicable. Neither during my one way travel I was upgraded to higher class. I am unable to digest the logic. No clear explanation is being given by them. Very poor and bad services. I suggest not to book any ticket through them as if some changes are to be made during your travel you will get into trouble and will have to shell out lot additional money.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care