[Resolved]  MakeMyTrip India — Double deduction of flight charges

Address: New Delhi, Delhi, 110006

I have booked delhi - mumbai and vice versa flights from mmt on may 17, 2016. I have been charged twice for single ticket and payment was successful (As confirmed by axis bank over mail). Mmt has sms me 2 reference numbers as well i. E. Nf[protected]p01 (Payment failed as confirmed by mmt over sms) and nf[protected]p2 which was successful. I request you to kindly look in matter. I have already complained in customer care of axis bank and mmt along with nodal officer of axis bank. Kindly help me in this financial fraud.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Mr Jain,

Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .


Assuring you best of our services.

Team-MakeMyTrip Care
Dear Mr. Jain,

Greetings from MakeMyTrip!!

We sincerely apologize for the inconvenience caused to you. We would like to inform you that the refund process for the below mentioned order number: NF[protected]P01 has already been completed from CCAvenue for an amount Rs.10001.00 on[protected].The refund reference number for the same will be[protected]. Hence we request you to check and do let us know if the refund has been received by you, so that I can close the matter from our end.

Awaiting your Revert!!

Regards

Team-MakeMyTripCare.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8092
    Pending
    0
    Resolved
    3071
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information