[Resolved]  MakeMyTrip India — E-ticket not provided booking id nn[protected]

Address: 560066

Website: www.makemytrip.com

Please refer the above booking id, which we received on 7th july 2016 when we booked the ticket from bangalore to phuket on sat 9, july 2016 and phuket to bangalore 15, july 2016 through makemytrip india pvt ltd.

Note:
When we arrived at kempegowda internation airport, bangalore with the print out of booking confirmation which we received from make my trip (Mmt), we were totally shocked to hear that there is no reservation. As a responsible company mmt should have informed us if any problem in issuing the ticket. Immediately we contacted mmt, but unfortunately no was no proper response from mmt and we have to return back home. Because of mmt mistake we had suffered huge loss in terms of financial as well as personal as we had family gathering for 1 week and we already had hotel booking in phuket. Now it is the duty of mmt to compensate the loss atleast 70% of the booking amount. It was a total nightmare for my family, mmt should have made some other arrangements to accommodate 4 members. But nothing was done. Horribal experience with mmt. Irresponsible behavior regarding customer's concern

We had also received sms alert for the payment received from mmt as soon as the payment from transferred from my hdfc credit card account as soon as the payment was deducted from our credit card account.

Also refer the discussion with mr. Avik pal, ref no.[protected]. Kindly arrange for the full refund of booking amount rs. 1, 10, 040.00 immediately.

Hope mmt will understand our situation, and compensate the loss.

Attachments : sms altert, booking ticket