In fact I'm gonna write my experience in my travel groups on all social media sites to make sure they don't travel or book itinerary through mmt. You charge 300 for booking and 300 for cancellation .and how you have audacity to give us alms in form of wallet money and you deduct whole amount from my cancellation charges. .We who book thousands of trips would remember using your idiotic 10 percent amount evrytime. .you deduct my wallet money and I want 1200 to added to my refund
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Aug 9, 2021
Complaint marked as Resolved
MakeMyTrip India customer support has been notified about the posted complaint.
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned department and found that a refund of Inr 2774/- has been initiated from our end on 13-jan-15 with refund reference number#[protected] against your card number ending with **********0331. The same should reflect in your account within 2-3 working days depending upon your bank processing cycle. Also, a cash back of Inr 1200/- has already been credited to your wallet account on 31-Oct-15 against this booking.
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned department and found that a refund of Inr 2774/- has been initiated from our end on 13-jan-15 with refund reference number#[protected] against your card number ending with **********0331. The same should reflect in your account within 2-3 working days depending upon your bank processing cycle. Also, a cash back of Inr 1200/- has already been credited to your wallet account on 31-Oct-15 against this booking.
Assuring you best of our services.
Team-MakeMyTrip Care