[Resolved] MakeMyTrip India — flight itinerary change nn[protected] : no response

Nikita_101

Apr 1, 2019

Address: Gurgaon, Haryana

Hi,

My booking id: nn[protected] and there has been a change in the airline schedule and the timing of my flight has also been revised. Initially when i booked the ticket from delhi to amsterdam, my layover was for 6 hours but now after the revision my layover is only for 5 minutes in which i can't change terminals and board my connecting flight, so kindly suggest an alternate itinerary asap. I have already raised this issue with the customer care team but i am not getting any resolution. This is really annoying as you need to give me alternate options asap as i can't get it from the airlines directly.

I have been following up since the time i got to know about the change but i haven't received a resolution yet. Could you please look into this?

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May 15, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

MakeMyTrip India Customer Care's response Dear Nikita,

Regret the inconvenience!

In reference to your complained, we have sent you the revised E-ticket at your email address. Please note we have no control over airlines making amendments in E-tickets.

Regards,
Team- MakeMyTrip Care

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Comments

supervisor

Apr 1, 2019

To anonymous author,

There is no any evidence of any flight in the text.

If the issue is raised somewhere, it is not seen for public at this site.

Nobody, exept military and security personnel of the government, has a duty to respond to unidentified text, which contains no element of public complaint related to civil aviation.