MakeMyTrip India — flights tickets

Hello buddys,
I want to draw attention to my dear siblings towards my post and appeal to all of you full support.

I booked flights tickets from amritsar to jaipur for my family and i was paid ₹ 16830 which information is as below.
Booking id - nf[protected]
Base fare: inr 2793 * 5
Tax: inr 140 * 5
Total: inr 14, 665
Convenience fee: inr 1395
Donation amount: inr 5
Insurance amount: inr 1245
Meal: inr 720
Total amount: inr 18, 030
Cash back availed: inr 1200
Actual amount paid: inr 16, 830

Due to some trasdery i have to cancelled my tickets and i cancelleed 50 hours ago from flight take off time. But i didnt get any refund from company side and they are charging ₹ 3000 per ticket. I paid 2793 and they are charged 300 rs extra from me.

Guys you all know that, this is not right way to deal with a valuable customer so i humble request you to all please help me to take my valuable money back.
Thanks
A common man of india.