MakeMyTrip India — Full refund not given

krisgang

from Noida, Uttar Pradesh

Mar 13, 2016

Address: New Delhi, Delhi, 110092

Website: makemytrip.com

After checkin, as flight was late, I cancelled ticket for AirIndia flight at airport itself from Jodhpur to Delhi on 8th Jan 2016. Only Rs 322 have been refunded. Before cancellation Air India staff confirmed that I am entitled for FULL REFUND.
As ticket was booked thru MMT, I have been following up since then, full refund not given except Rs322.
As I paid money to MMT, I should get full refund immediately. Though many many comlaints but last complaint no. is[protected].

Krishan Lal
Mob [protected]
Email id is [protected]@yahoo.com

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Mar 21, 2016

Verified Support

Dear krisgang

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care