MakeMyTrip India — Horrendous customer attendants

Address: New Delhi, Delhi, 110048

Website: makemytrip

We had exchanged multiple phone calls with a customer attendant at makemytrip and finally asked her to give us the final amount to be paid for the spanish delight tour so that we could go ahead and make the payment and secure our bookings.

However the very next day, as we did not receive a response from the attendant by the name himanshi goradia, we called her multiple times after which she finally took our call and told us that the package is sold out.

We were entirely relying on makemytrip for all our bookings as a result of which we are now getting much higher rates everywhere.

Extremely disappointed with this kind o[censored]nprofessionalism on the part of your staff, given you are a service based industry.