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+91 12 4289 8747
+91 12 4462 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
no piece of the document is produced:
- each passenger full name
- date and place of purchace
- PNR or order number
- e-ticket IN FULL which shows the conditions
- the agent''s ful name / operator of the site, if any.
So, such anonymous complaint has no grounds and has no reasons.
You are advised to save
- each e-ticket
- each PNR with receipt;
You can submit the exact complaint at the site of the service provider.
The servcie provider can satisfy your claim, refuse to satisfy, within 15 days, if in India.
It is usless to request the same subject matter more than 2 times from the same air carrier (example, gimme 10000 ruppes for the unidentified cancellation).
The later solution (if no compensation received) is via local court only.
The expected expences for legal civil matter can be:
- government fees [ from 2500 ruppes total] + own efforts on the collection of ecah document,
- legal fees for assistance of a lawyer or of legal professional [ from ~10000 rupees] + own efforts
The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.
I am not associated with the air carrier / government/ service provider.
sr manager for ICAO irregulations matters
e mail: aryan( at) vivaldi.net
Aryan engineers ltd